Returns & Exchanges
At Goonzquad, we want to ensure you are fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your order doesn't meet your expectations, we are here to help you get back on the road with the right fit.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition, including all tags and packaging, and were purchased within the last 30 days.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Pack and Ship
Print your prepaid shipping label and securely package your items, ensuring the original packing slip is included inside the box.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.